Business continuity

• Planning how your business would recover from a serious failure of IT systems should be a priority.
• Planning how your business would recover from a serious IT incident, such as a hacking attack, should be high priority.
• The absence of a documented and tested business continuity and disaster recovery plan puts your business at risk operationally and reputationally.

IT resourcing

• The absence of an IT support helpdesk puts your business at risk and should be addressed as a priority.
• Automation of IT tickets will save your business time. We can provide impartial advice on what systems are right for your business.
• Where contractors are used their brief should include upskilling of existing teams to help mitigate cost and develop internal IT teams.

• Unsupported IT systems and devices are a potential operational and security risk to your business. Consider how these can be upgraded cost effectively and/or phased out.
• Ensuring the latest security patches and updates for all IT systems, networks and devices should be high priority.
• An annual ICT budget is essential to support business growth

• Everyone in your business should understand how to recognise and avoid cyber security threats. A training programme with regular refresher courses should be a priority.
• Consider if your business needs external advice to understand how to protect against data leakage.
• Ensuring your business is protected from malware and ransomware attacks is a high priority.